Creation and production of CHARLTON & LOLA fine jewelry pieces begin after the client pays 2/3 of the determined price of the working budget.* The working budget does not include the cost of acquiring gemstones. We are able to offer clients the best value and quality due to the rapid turnaround period on payments and paying our select material vendors.

We send out payment invoices after written and/or verbal agreements with clients. We allow up to three days on payments. Pricing and payment terms may be negotiated to allow for longer payment arrangements. We reserve the right to determine duration times on payments based on communications with clients. 

Due to market fluctuations: changing prices on precious metals & the availability of gemstones, we can not always guarantee the price offered to the client if there is a delay on payment of invoices. Delays can result in new pricing.

We reserve the right to cancel an invoice and re-issue the invoice with new pricing if we do not receive any communications from the clients in due time. 

*Prices may change based on client revisions during the course of a project.